Posts Tagged ‘inspiron duo’

LunchCast – Dell DUO – Chat with Dell

Wednesday, December 1st, 2010

You are now being connected to an agent. Thank you for using Dell Chat

Connected with Arjay_Espejo
Welcome to Dell US Chat! My name is Arjay E. and I will be your Dell.com Chat Expert. I can be reached at us_dhs_chat_reply@dell.com or via voicemail at 1-800-379-3355 Ext-2160085. How can I help you today?
hi, i am looking at the inspiron duo
it shows under accessories that you can add and external dvd rom drive
Glad you chatted in! I’d be more than willing to help you out with that.
how does it hook up to the duo ?
The drive is a usb drive
oh, let me check that up for you.
under the duo specs, it doesn’t show any USB ports. Is this the case?
I see. for that matter, you need to get separate optical drive for the duo and connect it to the USB port on the duo. =)
by the way, it has 2 USB ports. =)
oh, maybe you can update the specs of the duo. the website doesn’t show USB . ALSo, is it USB 3.0 ?
No, it’s only 2.0
I’m sorry for that David.
can you give me a link to view all of the ports that are included on the laptop? Does it have external video ?
one moment please while I check. sorry for the inconvenience.
Just to make sure, are you referring to the external video card?
yes, does it have a way to hook up to an external monitor?
yes, if you have the Docking station.
oh, do you have a link that I can view the docking station ?
I hope this will help:
Arjay_Espejo pushes page,http://configure.us.dell.com/dellstore/config.aspx?oc=fndoiz1&c=us&l=en&s=dhs&cs=19&model_id=inspiron-duo
in this page, you would be able to see the docking station of the duo. just drag the mouse cursor to the Audio Station option.
so it is called the audio station?
yes. =)
ok, i see the usb ports and a media card reader…. i don’t see the video output. is it vga or hdmi ?
i see. let me check on this.
sorry to keep you waiting.
two last questions… How long does the battery last, and is it replaceable? Can you add GPS or 3g to compete with the iPad ?
it has VGA.
sweet
so far, this looks like an iPad killer….cause it supports flash!!!
exactly! =)
regarding the battery life, it can last up to 3 hours and 57 minutes depending on usage. =)
yes, it’s replaceable. =)
if you tell me the hard drive is replaceable, i will die….lol…. cause an SSD drive would increase the battery life…
LOL =D our Inspiron duo comes standard with 320GB SATA.
Yes! way cool.
Indeed1 =)
ok, you have been very helpful. Do I have your permission to post our chat on my blog ?
sure, you can send comments here: us_dhs_chat_reply@dell.com
Would there be anything else I can help you today?
ok, thank you very much. I will be ordering a couple of these bad boys for christmas gifts this friday. do you offer any discounts?
oh, yes you can. =)
for that matter, I can’t give details since our discounts and promotions change without prior notice. I suggest that you wait till black Friday since there will be discounts for selected items. and who knows, the duo might be on sale. =))
ok, will do


Connected with Arjay_Espejo

Welcome to Dell US Chat! My name is Arjay E. and I will be your Dell.com Chat Expert. I can be reached at us_dhs_chat_reply@dell.com or via voicemail at 1-800-379-3355 Ext-2160085. How can I help you today?

hi, i am looking at the inspiron duo

it shows under accessories that you can add and external dvd rom drive

Glad you chatted in! I’d be more than willing to help you out with that.

how does it hook up to the duo ?

The drive is a usb drive

oh, let me check that up for you.

under the duo specs, it doesn’t show any USB ports. Is this the case?

I see. for that matter, you need to get separate optical drive for the duo and connect it to the USB port on the duo. =)

by the way, it has 2 USB ports. =)

oh, maybe you can update the specs of the duo. the website doesn’t show USB . ALSo, is it USB 3.0 ?

No, it’s only 2.0

I’m sorry for that David.

can you give me a link to view all of the ports that are included on the laptop? Does it have external video ?

one moment please while I check. sorry for the inconvenience.

Just to make sure, are you referring to the external video card?

yes, does it have a way to hook up to an external monitor?

yes, if you have the Docking station.

oh, do you have a link that I can view the docking station ?

I hope this will help:

Arjay_Espejo pushes page, http://configure.us.dell.com/dellstore/config.aspx?oc=fndoiz1&c=us&l=en&s=dhs&cs=19&model_id=inspiron-duo

in this page, you would be able to see the docking station of the duo. just drag the mouse cursor to the Audio Station option.

so it is called the audio station?

yes. =)

ok, i see the usb ports and a media card reader…. i don’t see the video output. is it vga or hdmi ?

i see. let me check on this.

sorry to keep you waiting.

two last questions… How long does the battery last, and is it replaceable? Can you add GPS or 3g to compete with the iPad ?

it has VGA.

sweet

so far, this looks like an iPad killer….cause it supports flash!!!

exactly! =)

regarding the battery life, it can last up to 3 hours and 57 minutes depending on usage. =)

yes, it’s replaceable. =)

if you tell me the hard drive is replaceable, i will die….lol…. cause an SSD drive would increase the battery life…

LOL =D our Inspiron duo comes standard with 320GB SATA.

Yes! way cool.

Indeed1 =)

ok, you have been very helpful. Do I have your permission to post our chat on my blog ?

sure, you can send comments here: us_dhs_chat_reply@dell.com

Would there be anything else I can help you today?

ok, thank you very much. I will be ordering a couple of these bad boys for christmas gifts this friday. do you offer any discounts?

oh, yes you can. =)

for that matter, I can’t give details since our discounts and promotions change without prior notice. I suggest that you wait till black Friday since there will be discounts for selected items. and who knows, the duo might be on sale. =))

ok, will do



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